Privacy & Security Policy
The Real You Clinic
The Real You Clinic is a company registered in England and Wales. Registered Office: 1st Floor, 112 High Street, Godalming, near Guildford, Surrey, GU7 1DW.
You can view our website without any personal information being gathered about you.
We recognise that your personal information should be protected and we will only share your information with third parties that have a need to know, such as those processing our data, or as a result of any statutory or legal obligations. We will not share any personal information, or pass or sell it to any other third party.
If you register to receive our e-newsletters then from time to time we will email you with information about our products or services. We do understand the nuisance that spam brings and so we will not overwhelm you with constant e-mail marketing. Our e-newsletter system employs a “double opt-in” mechanism. Upon registering upon the site you will be sent an automated message asking you to confirm your subscription to the newsletter. If you do not confirm your subscription, you will not receive any newsletters from us. You can unsubscribe from the e-newsletter at any time by clicking on the unsubscribe link on the bottom of each newsletter. You will then be automatically removed from the mailing list.
Copies of any e-mail messages you send us may be stored on our computer systems and those of our web hosting service providers. We will never pass any personal information provided in any communication to any one else.
Website Tracking Information
When you visit our website, information is recorded in our server log files. We use the Webaliser statistical software which analyses traffic patterns and site use from this data. This provides anonymous information about how people have found the site, which pages they have visited, which page they exit from, and so on. These statistics are important to us so that we can make the website more effective and easy to navigate. We also use the Google Analytics program for advanced analysis. No personal information is gathered as a result of either activity.
Our website may contain links to other websites which are not under our control, and are not covered by this policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be processed by them in accordance with their own privacy policies, which may be different from ours.
General Site Security
We take site security very seriously, and we are committed to taking all steps necessary to protect any personal information stored in our databases against unauthorised access. Our site is hosted on a conventional server protected by the latest security software. Both the server operating systems and content management systems are fully maintained, and always updated to the most recent software level to minimise any likelihood of unauthorised access.
You as a user, also have a part to play in maintaining the security of your personal information, by following some simple rules when registering:
- Don’t use a username and password that would be easy to guess
- If possible, use a username and/or password that is not a real word
- Use a long password (8 or more characters) rather than a short one
- Use a password containing letters and numbers
- Use a username and/or password with a mixture of capitals and lower case letters
Following these guidelines will make it very difficult, if not impossible, for anyone else to access your user account with us. If you have any questions about the security or privacy of your personal information, please contact us.
Statutory Notice: Access to any personal information held by us
You have a statutory right to access the personal data that is held about you by us. To obtain a copy of the personal information we hold about you, please write to us at the address on our website. For reasons of data security we cannot accept e-mail requests for details of personal information. Before releasing any personal information you may be required to verify your identity, and an administration fee may be levied.